Any Early Bird Special Tickets (Pass Packages) bought before January 6, 2012 is Non-Refundable. However if the need arises the pass(es) are transferable. Between January 6, 2012 – June 1, 2012 any pass purchased is refundable (less the cancellation fee of $100). Between June 6, 2012 – August 1, 2012 any pass purchased is refundable (less the cancellation fee of $150). After August 1, 2012 – any pass purchased is NOT- Refundable but can be used for next year’s event; please email us before August 15, 2012 to make arrangements. Passes rolled over will be accepted at original purchased pass. No Exceptions!!! Allow 6-8 weeks for processing of refund or rollover.